Terms of Service
1. Introduction
These Terms of Service ("Terms") govern your access to and use of DeltaStream (the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract where you live. By using the Service, you represent that your registration information is accurate and complete.
3. Account & Security
You are responsible for activity under your account and for safeguarding your credentials. You must notify us promptly if you suspect unauthorized access or a security incident.
4. Acceptable Use
You agree not to: (a) access non-public areas, systems, or data; (b) interfere with or disrupt the Service; (c) reverse engineer or scrape the Service except where prohibited by law; (d) upload malware, harmful code, or unsafe content; (e) use the Service for unlawful activity; or (f) bypass technical protections or access controls.
5. Health, Training & AI Guidance (Not Medical Advice)
DeltaStream provides fitness and nutrition guidance for informational and educational purposes only. The Service does not provide medical advice, diagnosis, or treatment and does not create a physician-patient or dietitian-client relationship.
5.1 Data Dependence & Output Limits
Service outputs (including training targets, progression suggestions, phase adjustments, and recovery suggestions) depend on data you provide or connect, such as workout logs, body metrics, wearable inputs, and chat inputs. Those outputs may be incomplete, inaccurate, delayed, or unsuitable for your specific condition or context.
5.2 Physical Readiness & Assumption of Risk
You are responsible for determining whether you are physically ready for exercise and, where appropriate, obtaining medical clearance before training. Exercise includes inherent risk, including injury, cardiovascular events, dehydration, falls, and equipment failure. You voluntarily assume these risks to the fullest extent permitted by law.
5.3 Equipment & Environment
You are responsible for selecting a safe training environment, using proper technique, ensuring equipment is assembled and maintained correctly, and using supervision or spotting when needed.
5.4 No Guarantees
We do not guarantee any specific performance, body composition, weight, aesthetic, or health outcome.
5.5 Not an Emergency Service
The Service is not an emergency or crisis service. If you experience chest pain, fainting, severe shortness of breath, acute injury, or other concerning symptoms, stop immediately and seek urgent medical care.
6. Plans, Billing & Auto-Renewal
Some features require a paid subscription ("Plan").
6.1 Pricing & Taxes
Plan fees are shown at checkout in the displayed currency and may exclude applicable taxes unless stated otherwise.
6.2 Auto-Renewal Authorization
Unless canceled, Plans renew automatically at the billing interval shown at purchase. By subscribing, you authorize recurring charges to your selected payment method.
6.3 Required Disclosures & Notices
We provide pre-purchase renewal terms, pricing, billing frequency, and cancellation information, and will provide renewal or fee-change notices where required by applicable law.
6.4 Easy Cancellation
You can cancel from your account billing settings or another offered cancellation method. Where required by law, cancellation will be available online and in a manner at least as easy as sign-up.
6.5 Failed Payments
You must keep a valid payment method on file. If payment fails, we may retry charges, request updated payment information, or suspend paid access until payment succeeds.
6.6 Price Changes
We may change pricing for future billing periods. We will provide notice as required by law. If you do not agree, cancel before the new price takes effect.
6.7 App Store Billing
If you subscribe through Apple App Store, Google Play, or another third-party marketplace, billing, cancellation, and refunds may be governed by that provider's terms and processes.
7. Trials, Cooling-Off, Cancellation & Refunds
7.1 Trials
If offered, trial terms (including length and first billing date) are shown at sign-up. Trials may convert to paid Plans unless canceled before conversion.
7.2 Cooling-Off / Withdrawal Rights
Some jurisdictions provide cooling-off or withdrawal rights for online consumer contracts. Where those rights apply, they are not limited by these Terms.
7.3 Immediate Access to Digital Services
Where permitted by law, if you request immediate access to digital content or services during a withdrawal period, we may ask for express consent and acknowledgment of any resulting impact on cancellation or refund rights.
7.4 Refunds
Except as required by law or expressly stated at purchase, fees are non-refundable, including partial periods, unused features, and mid-cycle downgrades.
7.5 Proration & Downgrades
Upgrades may take effect immediately and may be prorated. Downgrades typically take effect at the next renewal date.
7.6 Regional Consumer Rights
Nothing in these Terms limits non-waivable rights you have under applicable consumer-protection law.
8. Intellectual Property & License
We and our licensors own the Service and its content. Subject to these Terms, we grant you a limited, revocable, non-transferable, non-exclusive license for personal, non-commercial use.
8.1 Restrictions
You may not use the Service or its content to build competing products, train competing machine-learning models, or perform bulk extraction without our written permission, except where prohibited by law.
8.2 Feedback
If you submit feedback or ideas, you grant us a worldwide, royalty-free license to use them for any lawful business purpose without compensation to you.
9. User Content & Data Inputs
You may submit content and data, including workout logs, body metrics, goals, photos, wearable data, and chat messages ("User Content"). You are responsible for User Content you submit.
9.1 Your Rights & Responsibilities
You represent that you have the rights needed to submit User Content and that it does not violate law, third-party rights, or these Terms.
9.2 Service License
You grant us a limited, non-exclusive license to host, store, reproduce, process, and display User Content as needed to operate, secure, improve, and provide the Service, consistent with the Privacy Policy.
10. Third-Party Services & Devices
The Service may integrate with third-party devices, apps, or platforms. We do not control them and are not responsible for their availability, security, or accuracy. Imported third-party data may be incomplete, delayed, or incorrect.
11. Privacy
Our collection, use, disclosure, and retention of personal information are described in our Privacy Policy, which is incorporated by reference. Where required by applicable law, we will obtain additional consent for specific data practices.
12. Limitation of Liability
To the fullest extent permitted by law, DeltaStream and its affiliates are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business.
To the fullest extent permitted by law, our total liability for claims arising out of or related to the Service will not exceed the greater of: (i) amounts you paid for the Service in the 12 months before the claim, or (ii) CAD $100.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
13. Release & Indemnity
To the fullest extent permitted by law, and except where caused by our gross negligence, fraud, or wilful misconduct, you release DeltaStream and its personnel from claims arising from your voluntary participation in training activities through the Service.
You agree to indemnify and hold us harmless from third-party claims, damages, and reasonable costs arising from your unlawful conduct, infringement of third-party rights, or material breach of these Terms.
14. Beta, Preview & Experimental Features
Features labeled beta, preview, or experimental may be incomplete, inaccurate, interrupted, withdrawn, or reset without notice. They are provided "as is" to the fullest extent permitted by law and are not intended for safety-critical, medical, or emergency reliance.
15. Termination
We may suspend or terminate access if you violate these Terms, create legal or security risk, or fail to pay required fees. You may stop using the Service at any time. Upon termination, rights granted to you end, and provisions intended to survive will continue.
16. Changes to Terms
We may update these Terms. Material changes will be communicated in the Service and/or by email where required. Updated Terms apply on posting or on the stated effective date. If you do not agree, stop using the Service and cancel before the effective date.
17. Governing Law & Disputes
These Terms are governed by the laws of Alberta and applicable federal laws of Canada, without conflict-of-law principles, except where mandatory consumer-protection laws in your jurisdiction apply.
Where permitted by law, disputes will be resolved in Calgary, Alberta. Nothing in these Terms limits rights you may have under applicable law to bring claims in your home jurisdiction.
18. Electronic Communications & Notices
You agree to receive service announcements, administrative notices, and security communications electronically. You are responsible for keeping your contact information current.
19. Miscellaneous
Severability. If any provision is unenforceable, it will be modified to the minimum extent necessary, and the remainder will remain in effect.
No Waiver. Failure to enforce a provision is not a waiver.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or asset transfer.
Entire Agreement. These Terms, the Privacy Policy, and any Plan details form the entire agreement between you and us regarding the Service.
20. Contact
Questions about these Terms? Contact us at help@ironmentor.ai.